Online casino: how the business works

An online casino is a platform that offers slots, table games and jackpot games for real money. Unlike a sportsbook it carries almost no pricing risk: every game has a mathematical edge built in, and over enough play the operator keeps that edge of everything staked.

How it makes money

Each game returns a fixed share of stakes to players over the long run, its return to player. The rest is the house edge. A slot with an RTP of 96% keeps 4% of everything wagered on it; a player spinning 600 times an hour at a stake of 1 generates a theoretical win of 24 an hour for the casino. Table games have lower edges: single-zero roulette keeps 2.7% of stakes, the double-zero version 5.3%.

What the operator actually banks is gross gaming revenue: stakes minus winnings. From it come bonuses, gaming taxes, game supplier fees (usually a share of the GGR each game produces), payment costs and marketing. Because bonuses and taxes are large, the difference between GGR and net gaming revenue decides whether a market is profitable.

The numbers operators watch

The supply chain behind the lobby

Few operators build their own games. A typical casino runs on a player account platform, plugs in hundreds of games from studios through one or more aggregators, streams live tables from a live casino provider and pays suppliers a share of the revenue their games generate. In regulated markets each game and platform must be certified, and suppliers often need their own B2B licence. More on this in platforms and game studios.

Regulation at a glance

Online casino is the product regulators are most cautious about, because slots are fast and continuous. Where it is licensed, rules increasingly limit the product itself: stake caps per spin in Great Britain and Germany, minimum spin times, cross-operator deposit limits and bans on credit card gambling. Elsewhere it is reserved for a state operator or banned outright.

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